FAQ

WHY DOES THE SHOPPING CART SAY IT'S EMPTY WHEN I ADDED PRODUCTS TO IT?
Try a different browser (Safari, IE, Mobile Phone) - Some browsers act differently. If that doesn't work EMAIL US

WHAT KIND OF SHIRTS DO YOU PRINT ON?
It depends, but you can always count on us to use high-quality, super soft, shirts and tank tops. We use eco-friendly Anvil tees, Next Level Apparel tee, Alternative Apparel Tanks, Tees and Hoodies, American Apparel Tanks, Tees and Hoodies as well. All tees are a Cotton/Polyester blend and are pre-shrunk. For specific sizing information please refer to the product description and visit the appropriate company's website.

ARE THERE ANY SPECIAL WASHING INSTRUCTIONS?

We HIGHLY suggest that you machine wash the tees inside-out in cold water, and do not use bleach! This will help to preserve the designs. Be sure to wash dark colors separately. Also, do not iron over the designs. We also suggest to not have the shirt dry cleaned because solvents are often used that may be harmful to the print. Hang dry or tumble dry on a low setting.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

HOW SECURE IS THE STORE?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

SHIPPING

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Orders are processed Monday - Friday (excluding holidays) and are shipped domestically using UPS Ground within 48 hours of receipt. Please allow 5- 7 business days to receive online orders.

In the event that a product is temporarily out of stock, you have the option of being notified once the item is restocked. 



RETURNS

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If, for any reason you are not satisfied with your BreakawayINK Apparel online purchase, we will gladly exchange or fully refund your order, provided that all items are returned in their original condition, unworn, unwashed and with all tags attached. Online purchases can only be exchanged/refunded within 15 days of original ship date. **No returns or exchanges on clearance and sale items.

PLEASE NOTE:

Shipping and handling charges are non-refundable and customers are responsible for shipping costs on returns. For any further queries relating to Returns and/or Exchanges including return forms and address, please contact us at [email protected]